Action / Reaction
Today I was reminiscing about situations that occurred when the children were growing up and the discussions that ensued. I’m sure you’ve personally experienced situations like these as well and, in hindsight, wondered if you had handled them the best way possible.
Example: A co-worker is blaming you or is emotionally out of control and unleashing that emotion toward you in the form of what is basically verbal abuse.
What do you do?
(1) Yell and scream back at them
(2) Raise your voice even louder than theirs
(3) Walk away
(4) Talk calmly and try to get them under control
(5) Ask yourself: “what would I do if…”
No doubt, like me, you’ve utilized all those choices at some point. Did you notice which one worked the best? I originally told the children to simply ‘walk away’ since that’s what I was taught and it worked in my world. However, apparently, there are people who were taught that walking away during an altercation was rude. My children are mine through marriage and their mother was raised according to the second concept. You can see where this could cause conflict for the children. So, we had to come up with a solution that worked in both homes.
It was determined that
(1) You have no control over how another person acts or reacts around you
(2) You do have control over your personal actions and reactions as in, you make the choices of how you choose to handle any given situation
(3) You should always take the high road and set an example where possible
One of the best ways I’ve found to deal with a situation such as this is to say to myself: “What if this was my boss screaming at me like this – what would I do?” or “What if this was my little child – what would I do?” “What if this was my partner – what would I do?” Or, the best one: “What would Spock do?” (This one works wonders as it allows you to take the emotion out of the situation and then decide what to say or do).
Notice that when you consider ‘what would ___ do?’ that your attitude and possible reactions change dramatically. This can be a very useful tool for diffusing a situation such as the example. Over time, the person who reacts like that will start to change as well – generally they will stop that behaviour in your presence as it doesn’t get the reaction they want or expect (or, possibly, need at some level).
Consider the above the next time you feel like you’re going to ‘snap’. Take a deep breath, calm yourself, ask one of the questions in your mind and follow through with how you would react if it was that person. I’m betting you’ll experience a noticeable shift in your reaction to the situation.
Susan Crutcher, RRPr, CPTN-CPT, PHC
Life Empowerment Mentor, Health & Wellness Coach, Baby Steps to Success Expert
www.SueCrutcher.com; www.Sutopia.com
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Permission to reprint. This article (and all articles on this blog) is copyrighted by Susan Crutcher. You have permission to reprint this article in its entirety as long as you include the following credit with the article:
Susan Crutcher is the author of “Health & Wellness Made Simple” and is currently working on a series of self empowerment books which incorporate her baby steps to success theory. She is a life empowerment mentor, health and wellness coach, baby steps to success expert and motivational speaker, is certified in personal training and over a dozen complementary care modalities with over 30 years of teaching experience. Susan is manager of Greystone Retreat (a luxury rental home on Georgian Bay), co-founder of Academy of Holistic Modalities Inc (holistic education), editor of the Reflexology Registration Council of Ontario (RRCO) newsletter ‘In Touch’ and a founding member of the Grey-Bruce Spiritual Network (GBSN). Download and enjoy a free sample of her book at: www.SueCrutcher.com
Comments
Anthony
http://www.anthonylemme.com
This reminds me of something I once heard re: arguments.
"If I had lived your life, and experienced what you have experienced I would probably feel the same way that you do. And the same for you, if you have lived my life with my experiences you would believe as I believe. So, let's try to figure this out with no pre-conceptions..."
Seize the Day,
Rob
<a href="http://www.thesaleseagles.com">Sales Expert For Small Business Owners</a>
<a href="http://www.assetdefenses.com">Personal Asset Protection For Small Business Owners</a>
Anthony and Rob -- both very good points. Thanks for your comments
S
I agree with Anthony's comment above. The difficult bit is to find the space to remember. I think Steven Covey talks about the gap between stimulus and response and our ability to choose our reactions. This is hard to do in practice as this gap can be tiny for many of us. Practice makes perfect.
Great post. I really enjoyed it.
JJ Jalopy
Life Coach, Business Coach
Great post Sue! You know me "the Babysitting Lady," I love this kind of stuff. What works for one doesn't always work for others. Also, every situation is different. I think you handled it perfectly.
Lisa McLellan
Babysitting Services, Classes, and Tips
One way is to say to the agitated person, "Let's talk (or discuss) when you calm down."
From Pure Numerology viewpoint, a strong "5" personality is pretty good at arguments. They usually "win".
John Ho
Numerology Expert Helps Understanding Personality for Better Influence & Persuasion (WordPress blog)
Numerology Expert Daily Numeroscope (Vox Blog)
Numerology Expert Helps Understanding Personality for Better Influence & PersuasionEvery situation is different. If your boss is yelling you will respond differently than when your child does this. The important thing to remeber is that we teach others through our actions how to treat us. We need to always be mindful of precedents.
Steve, The Sales Guy
Sales Eagles - Dominate your market in only 6 months.
best regards,
April Braswell
Single Boomer Dating
Grief and Divorce Recovery, Huntington Beach, Newport Beach, Orange County
I like the way you remove yourself from the situation - it does change your perspective and attitude toward the situation.
Pam
<a href="http://www.greatwealth.com/retirementinvesting">Invest in Your Future</a>